Frequently asked questions

Take a look through the most common questions we get asked.

Company Questions

Over the last 6 years, we have worked with more than 150 B2B and B2C companies. We’ve worked with companies in the following industries:

  • Insurance
  • e-Commerce
  • Sports & Events
  • Restaurants
  • Hospitality
  • Real Estate
  • Tourism
  • Education

We’re passionate about building brands online and would love to find out more about your project. Get a quote or contact us today!

We’re based in Cape Town, South Africa. With this being said, we deal with a number of clients across South Africa and around the world.

Interested in setting up a time to chat? Send us a message.

When you visit our Get a Quote page, you’ll get to tell us a little bit more about the services you’re looking for. The whole process takes about 30 seconds.

You’ll have the option of scheduling a virtual call with us or keeping things over email.

We’ll ask you a couple of extra questions about your business (on the phone or via email) and what you’re looking to do online. Once we have got all the info we need, we will provide you with a detailed quote to manage your digital projects.

Social Media Marketing & PPC

Our retainer invoices are sent on the 15th of the month with payment needing to be made on or before the 25th of the same month.

Website Design

On acceptance of our quote, you will be charged 50% upfront. A further 50% will be invoiced on completion of the project.

We endeavour to ensure the quality, accuracy and confidentiality of Personal Information in our possession.

When making use of the our website, users may be asked to provide the following information (Personal Information):

  • Firstname.
  • Surname.
  • Email.
  • Phone number.
  • Company / CC / business name.
  • Company website.

For more information, please visit our Privacy Policy.

No. We are not an influencer management agency and do not represent or manage any specific individuals. If you are an individual who would like to work with brands, please sign up with Webfluential.

We only source influencers depending on very specific projects.

Digital Marketing Packages Questions

We have 5 core services at SCOPE: Social Media Marketing, Lead Generation, Web Design, e-Commerce Design, and PPC Campaigns.

Social Media Marketing
We’ll help create content and manage your Facebook, Instagram, LinkedIn, and Twitter accounts. Our social media packages include community management, analytics & reporting, copywriting, and profile growth! Find out more about our social media marketing packages.

Lead Generation
Looking to generate more leads for your business? Whether you are a B2B or B2C focused company, our lead generation strategies will help drive targeted traffic to your website. Take a look at what our lead generation packages include.

Web Design
Your business needs to be online! We’ll build you a WordPress website that will have your customers raving!

e-Commerce Design
Increase your sales by opening an online store. Our websites are built in WordPress and make use of WooCommerce. We’ll add your products and set up a safe and convenient way for your customers to make a payment online.

PPC Campaigns
Increase the amount of traffic visiting your site by running targeted adverts on Google and Facebook.

We have standard pricing for our Social Media Marketing and PPC packages. You’ll find that the cost of your digital marketing package will depend on a number of factors. Take a look below for a more specific breakdown of factors influencing your package cost.

Social Media Marketing

  1. The number of posts you require
  2. Profile growth (and the number of hours spent on this)
  3. Whether you’d like us to include reporting and insights

PPC Campaigns

  1. Your Ad Budget (we charge a 30% Management fee if your Ad budget is above R5,000)

Website Design

  1. The number of website pages

e-Commerce Design

  1. The number of products on your website
  2. The number of website pages

Our Social Media Marketing and PPC retainers are for a minimum period of 3 months. At the end of the 3 months, you will have the opportunity to extend or cancel your agreement with us (we’d be very sorry to see you go).